Privacy Policy
Introduction
Welcome to MPC Markets, where your privacy is of utmost importance to us. This Privacy Policy outlines our commitment to protecting your privacy, detailing how we collect, use, disclose, and safeguard your personal data.
1. Collecting, Using, and Disclosing Personal Information
1.1 Collection of Personal Information
When you invest with MPC Markets, we collect personal data necessary to manage and administer your investments. This data can be collected directly from you or via third parties as per prevailing laws.
1.2 Use of Personal Information
We use your personal information to maintain precise investment records and facilitate effective communication. Additionally, we may use your personal data for:
a) Compliance with Laws and Regulations: We may use your data to comply with Anti-Money Laundering/Counter Terrorism Financing regulations, Australian tax laws, and other applicable laws. This may involve disclosure to law enforcement and global regulatory authorities, like the Australian Taxation Office and the Australian Transaction Reports and Analysis Centre.
b) Third-Party Disclosures: We may share your personal information with parties involved in providing investment services, brokers, third-party platform providers, and joint holders of investments. We may also disclose your information to licensed financial advisers, dealer groups, or service providers with your consent.
c) Secondary Purposes: We might use your personal information for secondary purposes such as promotional and marketing material. If you’d rather not receive such materials, notify us at any time.
1.3 Sensitive Information
We do not actively seek sensitive information unless it’s essential for our business purposes. When required, we’ll collect sensitive data as per privacy laws and use or disclose it only as allowed by regulations.
2. Accessing and Correcting Personal Information
To access or update your personal information, contact our Privacy Officer at:
Attention: Privacy Officer
MPC Markets Level 19, 100 William St,
Woolloomooloo, New South Wales, 2011
Ph: +61 2 9262 4170
Email: [email protected]
3. Protection of Personal Information
We apply reasonable safeguards to protect your personal information from misuse, loss, and unauthorized access, including:
a) Physical Security: Personal information is stored in secure office premises and warehouses.
b) Electronic Security: Access to our electronic databases, requiring login and password, is limited to necessary staff members.
c) Data Retention: We retain personal information as long as legally necessary and securely destroy it once no longer required.
4. Complaints
If you have any concerns or complaints about our privacy practices, reach out to our Privacy Officer at the address above. We commit to promptly addressing any concerns. If you’re not satisfied with our response, you can refer the matter to the Office of the Australian Information Commissioner at www.oaic.gov.au.
5. Changes to this Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal obligations. We recommend reviewing this policy regularly. By continuing to use our services following changes, you accept the updated terms.
6. Contact Us
For any questions about our Privacy Policy or privacy practices, contact us at the address above.
Thank you for entrusting MPC Markets. We are committed to safeguarding your privacy and personal information.